Your trusted engineers for Sciex instrument repairs

Service plans

We are very flexible with our customers. Our main task – to give you high quality product in the short term.

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Yearly Service Protection

Sign a 1-year contract with us and don’t worry about the condition of your devices anymore, entrust this care to specialists!

  • Quick online response
  • We will answer all your questions
  • Full online support
  • On-site visit within 72 hours
  • Extended warranty with a contract of up to 3 years
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Single Service Visit

Prefer to handle troubleshooting or maintenance on your own? We offer Single Service Visits for those times when a specific repair or preventative maintenance procedure is desired.
We can also help with instrument relocations, decommissions or recommissions, and even user training. Hourly rates, parts, and travel charges will apply.

  • Online consultation
  • Indicating the approximate cost of repairs
  • 1 year warranty
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Contact details

Our rapid response times, including 09 a.m. – 5 p.m. call support options and 24 hours guaranteed e-mail reply minimize downtime and keep your lab operations running smoothly.